1. Service Cancellation

1.1 SGS Healthcare Services facilitates medical tourism arrangements, including healthcare provider selection, appointment scheduling, travel coordination, and accommodation bookings. Clients may request the cancellation of these services at any time.

1.2 To request a cancellation, clients must contact SGS Healthcare Services through the provided channels.

1. Refund Eligibility

2.1 Eligibility for a refund is determined based on the specific terms and conditions of the services involved. Clients are encouraged to review these terms before proceeding with their request for cancellation.

2.2 SGS Healthcare Services reserves the right to withhold or deny a refund if the cancellation request does not meet the eligibility criteria defined in the individual service agreements.

III. Healthcare Provider Cancellation

3.1 Cancellation of medical procedures, appointments, or treatments is subject to the terms and conditions set forth by the selected healthcare provider.

3.2 SGS Healthcare Services will work closely with the healthcare provider to process any eligible refunds in accordance with their cancellation policy.

1. Travel Arrangement Cancellation

4.1 Cancellation of travel arrangements, including flights, ground transportation, and accommodations, is subject to the terms and conditions of the respective travel providers.

4.2 SGS Healthcare Services will assist clients in processing eligible refunds from travel providers as per their individual policies.

1. SGS Healthcare Services Fees

5.1 Service fees charged by SGS Healthcare Services for facilitating medical tourism arrangements are non-refundable, unless explicitly stated otherwise in the service agreement.

5.2 Cancellation of SGS Healthcare Services may result in the forfeiture of any service fees paid.

1. Timeframe for Refund Processing

6.1 Refunds will be processed as promptly as possible, once eligibility has been confirmed.

6.2 The exact timeframe for refund processing may vary based on the policies of healthcare providers and travel service providers. SGS Healthcare Services will make every effort to expedite this process.

VII. Changes and Amendments

7.1 SGS Healthcare Services reserves the right to make changes or amendments to this Refund & Cancellation Policy at its discretion. Clients will be informed of any modifications to this policy.